Hotel was right opposite the beach, with many shops around which was very convenient.

I was concerned going into this trip because the reviews were so mixed. People either hated or loved the hotel. I was happy with our stay, it didn't seem as bad as other people's experience. We probably went at a good time due to shoulder season. We upgraded to a Diamond Head view. The view was pretty amazing. The bed and pillows were comfortable. The AC is strong if you're right next to it. Temp control worked fine. The strength stays the same. The bathroom door didn't touch the toilet when closing. Yes you have to fully go in to close the door. I'd say thank goodness there's a door for privacy. The hotel is close to some restaurants and ABC stores but the shopping and variety of restaurants is on the other end of Waikiki. Our 9 yr old didn't like the walk. The beach is across the street. You get 3 free rental items with Beach Candy two blocks down. The pool and hot tub was nice, especially to catch the sunset. We didn't find any issues with getting lounge chairs. The food at Swell was delicious. The gym was nice with lots of equipment. My kids rented a basketball and soccer ball from there to use outside on the 9th floor. We rented a car for a few days and parked the car at around 4-5 pm with no issue. The stalls are your basic size so if you rent a truck or oversized vehicle the stall will be small. There can be a wait for the elevators but it's really not that bad unless you're not able to stand for more than 30 seconds. We had to go down to reception a couple of times if we needed something because no one would answer from house keeping. But they were quick to assist with what we needed. You get $15 dollar credit each cleaning day if you opt out of room cleaning. It's every other day. We arrived Saturday night. The cleaning staff were there Sunday but not on Tuesday so we had to confirm with the front desk on Wednesday what the schedule was.

Great hotel in a central location. Pool bar and beach was a stand out for us on our trip.

We liked the location and proximity to everything like beach and restaurants. Another cool feature was that we could rent the beach chairs and umbrellas at the rental place by the beach for free if you return it on time. You can grab beach towels by the lobby. Staff is very friendly, check in was quick, lobby is very nice and modern.

It was relaxing and close to the beach and easy to navigate